FAQS

Frequently Asked Questions

What is the difference between The Post and The Parcel?

The Post is our letter subscription and includes monthly correspondence, a seasonal recipe, journaling prompts, slow living inspiration, and paper keepsakes.

The Parcel includes everything in The Post, plus additional curated goodies such as stationery, bookmarks, art prints, seasonal treats, self-care items, and other surprises inspired by a slower, more intentional life.

When will I receive my Post or Parcel?

Subscriptions are mailed by the 15th of each month. Once shipped, The Post typically arrives within 3–5 business days. The Parcel may take a bit longer depending on your location and postal service delivery times.

As a small family-run business, we thoughtfully prepare each mailing by hand and appreciate your patience as your happy mail makes its way to you.

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What if I need to cancel or change my address/billing info?

Email me at hello@appleby-acres.com, and I will end your subscription or change your address. Make sure to email me before the 15th of the month so we can adjust your address, update your payment or subscription before sending!

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What happens if I don’t receive my letter?

Sometimes the mail can take up to 2 weeks to arrive (6 for international). If your Tiny Post doesn’t arrive, email us at hello@appleby-acres.com and we’ll make it right, either by resending your post/parcel or refunding you for the month. Please review your receipt to confirm your address is correct, as that is often the culprit! 

The beauty of snail mail is the slow pace and anticipation of every month, however, sometimes mail does get delayed and even lost. If you have not received your letter by the end of the month (US), please reach out, and we can arrange to send you a replacement!